Find answers to the most common questions below.
Attica: 1-2 business days. Thessaloniki: 1-2 days. Mainland Greece: 2-4 days. Greek islands: 3-6 days. International: 5-12 days.
Shipping starts at 1.90€ for BoxNow lockers in Attica, with free shipping on orders over 35€. Islands incur a small surcharge. See Shipping Info page for full details.
During checkout select BoxNow as shipping method and pick from 2,500+ lockers across Greece. You will receive a pickup code by SMS once the parcel is ready.
You have 14 calendar days from the day you receive your order to request a return, per Greek consumer law. The product must be unused and in original packaging.
Once we receive the returned item and inspect it, the refund is processed within 3-5 business days. Bank processing can add another 1-3 days.
Cash on delivery, bank transfer, Viva Wallet, Alpha Bank, Piraeus Paycenter, Stripe, PayPal and Klarna (3 interest-free installments for orders 35-1500€).
Yes, Klarna offers 3 interest-free installments on orders between 35€ and 1500€. Pay 1/3 today, 1/3 in 30 days, 1/3 in 60 days. No fees. Subject to Klarna approval.
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